Apparel FAQs
Weren't able to find the answer to your question?
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No problem, shoot me an email at xclusivecreationsbydenise@yahoo.com or hit contact below and let us know how we can help you!
1
How fast will my order ship?
The turnaround is typically 7-10 business days. At times your order ships next day but, that is not guaranteed or always the case. If you need something asap, you need to reach out to us before placing your order.
2
Can I pick up my order?
We only allow pickups from our local zip code. If you are local and live in of DFW(Texas) area, you can pick up your order. Please note, for pickup orders the same production/turnaround times above apply.
3
My order hasn't moved and it's been over the shipping turnaround time.
Please use the contact form or email us at xclusivecreationsbydenise@yahoo.com (please do not send any messages on social) and we will get back to you within 24 business hours M-F. Mail systems do not always scan at each location, and that is absolutely out of our control. Your package should arrive within 5-7 business days from the date of shipment depending on your location.
